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Tue, 13th Jan 2009 | PaulaK | Created on: visionarydictionary.com | 1,159 Views, 4 Nods, 3 Votes.

On Hold (2010)

It will become illegal to keep people waiting on the phone whilst listening to an unimportant recorded message before even allowing them to choose a relevant department. These money making phone messages will not be played before you are put through, you will choose whether or not to listen to the information.

                


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Fri, 16th Jan 2009
I love this idea i hate talktalk!
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Tue, 13th Jan 2009
They should also stop asking you to key in your telephone/card number when the first question you are asked when you finally get through to a human voice is "what is your telephone/card number"!!!!!
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PaulaK
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