Tue, 13th Jan 2009 | PaulaK | Created on: visionarydictionary.com | 1,073 Views, 4 Nods, 3 Votes.

On Hold (2010)

It will become illegal to keep people waiting on the phone whilst listening to an unimportant recorded message before even allowing them to choose a relevant department. These money making phone messages will not be played before you are put through, you will choose whether or not to listen to the information.