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Mon, 16th Jan 2012 | candyfloss | 4,212 Views, 1 Nod.

coin machines in shopping stores

I keep a large bottle , in it we all put our loose change, idea being when we go to the supermarket and bottle needs emptying i take change with me, no stress, anyway last monday i went to Asda to pick up my medications and thought whilst i am in the store i would bring coins with me, all done got tablets, collected token from coin machine 16.16 put it in my purse and left the store, all good.

Yesterday did a big shop , i gave the cashier my token as a part payment for my shopping, she refused it because it was only valid for the day you got token from machine for your loose change, i was livid, i did not want to argue with till operator as she was only doing her job so i paid in full .

I went straight to customer services and asked for the manager, he arrived and informed me that it was store policy to use it on the day only, i was not giving in, he said it was nothing to do with the store as it was rented by a company called Coinstar, rubbish i said, its in your store you are responsible , i felt i had been treated shabby, after all if i did not pay for my shopping i would have been arrested, the store had my money so i wanted it back, eventually after crowd of shoppers around us, i did not raise my voice, no need for that, but i did say i feel like you have robbed me, he agreed to give me cash money, he expressed he should not have done this, i expressed, i dont care, i dont like been robbed, i also asked for a sign to be put on the machine to explain to customers, his reply , we are not allowed to touch the machine, only Coinstar employees, i replied their is going to be more unhappy asda customers, please everyone take note, these machines are in every store, Tesco, Sainsburys,etc, dont get caught out, happy shopping to everyone.

                


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Sun, 30th Dec 2012
I saw two men in Morrisons yesterday and they had a bucket full of change which they poured into the machine, I asked if they knew that the machine charged seven percent to which they looked astonished and then they were even more astonished when I asked if they knew they had to spend the money instore on the day! They received over seven hundred pounds back so think about how much the coin star company made profit.
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Wed, 25th Jan 2012
It's legalised robbery , they charge you a large percentage and then limit you to when you can spend it
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Wed, 18th Jan 2012
Like most things corporate or council nowadays(parking etc)-a rip off!!
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Mon, 16th Jan 2012
Next time I'd just take a bagful of the coins, do your shopping and hand the bag of coins over. You won't be very popular with the people in the cue behind you but, if it's coin of the Realm, I don't think they can refuse it.
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Mon, 16th Jan 2012
The cheeky buggers also charge you 8% for the privilege. My advice - use the self service till in Morrisons - they take coins and count it for nowt.
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Mon, 16th Jan 2012
Didn't know that. Thanks for the tip and well done for standing your ground.
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