Mon, 16th Jan 2012 | candyfloss | 2,775 Views, 1 Nod.

coin machines in shopping stores

I keep a large bottle , in it we all put our loose change, idea being when we go to the supermarket and bottle needs emptying i take change with me, no stress, anyway last monday i went to Asda to pick up my medications and thought whilst i am in the store i would bring coins with me, all done got tablets, collected token from coin machine 16.16 put it in my purse and left the store, all good.

Yesterday did a big shop , i gave the cashier my token as a part payment for my shopping, she refused it because it was only valid for the day you got token from machine for your loose change, i was livid, i did not want to argue with till operator as she was only doing her job so i paid in full .

I went straight to customer services and asked for the manager, he arrived and informed me that it was store policy to use it on the day only, i was not giving in, he said it was nothing to do with the store as it was rented by a company called Coinstar, rubbish i said, its in your store you are responsible , i felt i had been treated shabby, after all if i did not pay for my shopping i would have been arrested, the store had my money so i wanted it back, eventually after crowd of shoppers around us, i did not raise my voice, no need for that, but i did say i feel like you have robbed me, he agreed to give me cash money, he expressed he should not have done this, i expressed, i dont care, i dont like been robbed, i also asked for a sign to be put on the machine to explain to customers, his reply , we are not allowed to touch the machine, only Coinstar employees, i replied their is going to be more unhappy asda customers, please everyone take note, these machines are in every store, Tesco, Sainsburys,etc, dont get caught out, happy shopping to everyone.